+1-855-211-0932 (ID:43350)
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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will appear. It includes exhaustive information about all the actions that you can carry out on the page in question. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of video tutorials clarifying how to use our hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, check out our comprehensive Frequently Asked Questions database, which includes questions asked by real individuals and offers practical solutions. We periodically "revamp" our FAQ database with new questions & answers in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of support engineers available 24/7 and ready to assist you with any query. Each trouble ticket you submit will be replied to in less than 60 minutes (the average trouble ticket response time is just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 43350

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com